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Old 08-16-2017, 08:22 PM
Caseys69 Caseys69 is offline
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Default Quality customer service

I own an auto parts store, this business is tough, very cut throat. To offer customer service like this is awesome. I had ordered bumper brackets for my 70 chevelle and the had them incorrectly stocked and they sent me 71-72 brackets. This is the response i recieved from Rock Auto customer service......

I just wanted to quickly follow up with you on this. I verified with the inventory specialist that the supplier did send the wrong units, which was then sent to you. The parts you have do fit a 1971-1972 Chevelle and we will get you a full refund on these WITHOUT requiring a return. We will email you as soon as this has been issued and you can feel free to dispose of the parts however you see fit.
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