help..I have 2 subscriptions!

[Alss]

just got my annual subscription bill..twice..Feb 2 and Feb 4. Could someone look into that pls.

thanks

[Steve Shauger]

Originally Posted by Alss

just got my annual subscription bill..twice..Feb 2 and Feb 4. Could someone look into that pls.

thanks

Hi Al, all set will pm you. Thanks for your contribution.

[enio45]

same here happened to me - can we use the 2nd one for next yr?

[Steve Shauger]

Originally Posted by enio45

same here happened to me - can we use the 2nd one for next yr?

Ed looks like you mistakenly setup another recurring payment. I am canceling the one which you started 2/8/24. The original recurring started 2/8/21.

The original auto renews no need to do anything. You do get a message prior that you have a renewal, but it's just an alert, no action is required. I refunded and canceled the new subscription.

Steve

[enio45]

Thank you steve - mistake on my end - thank you for the help!!

[TDW]

Steve, I sent a message a few days ago and must not have done it right. Due to multiple hacks of my PP account, I closed it. How do I pay the renewal fees with a regular credit card?

[TDW]

Originally Posted by TDW

Steve, I sent a message a few days ago and must not have done it right. Due to multiple hacks of my PP account, I closed it. How do I pay the renewal fees with a regular credit card?

Anyone??????????

[Steve Shauger]

Originally Posted by TDW

Anyone??????????

Hi Tony, I just saw this and sent an email.


Thanks,

[TDW]

Got it paid Steve. Sent you an email at the "contact us" link.

Thanks,
Tony

[downunder1]

I think the same thing happened to me a couple of years ago, I just left as it is such an awesome site and I don't mind paying twice.