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ChevyThunder
enthusiast


Reged: 12/22/05
Posts: 377
Loc: Northern California
Never heard back
      #342290 - 06/09/08 10:07 PM

I contact MK and it took them weeks to get back to me. Was told they would figure out a quote and get back to me. I never heard fom them again... I have a few vintage race cars that are vintage road racers so maybe that was hard for them to quote. But still not handled well

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tami perto
I support the sYc


Reged: 05/12/04
Posts: 9
Loc: Illinois USA
Re: Never heard back [Re: ChevyThunder]
      #342559 - 06/11/08 11:52 AM

Hi Van
I called you back in March when you were down in Florida, to get the info to quote, I called you again the following week and left a message, I also followed up with an email and never received a response from you. I could not prepare a quote without the necessary info on your vehicles. I would be more than happy to prepare a quote for you, yet i still need to get the particulars on your collector cars, please call my office toll free 1-866-695-2774. Thank you, Tami Perto


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John
I support the sYc


Reged: 11/18/01
Posts: 1420
Loc: Newport News, Va., USA
Re: Never heard back [Re: tami perto]
      #343558 - 06/17/08 06:38 PM

Tami, that's a good record of follow-ups. Keep that up ... I am sure he just felt neglected. You need the correct info to give a good quote...and I'm sure he will be happy with your quote.
Good luck to both of you


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ChevyThunder
enthusiast


Reged: 12/22/05
Posts: 377
Loc: Northern California
Re: Never heard back [Re: tami perto]
      #346886 - 07/07/08 02:33 AM

HHmmm don't remember it that way but that is OK.Email could have ended up in the spam folder and cell phones are not reliable so anything is possible. I appreciate the post. Haggerty had to inspect my wharehouse because of the coverage and gave it the thumbs up. I am going to stay with them for a while since they sent an inspector out to my place. Wouldn't feel right cancelling to save a few bucks after they made that effort. I will check back with you next year though and we can try it again. Thanks

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mrrec
addict


Reged: 04/30/03
Posts: 528
Loc: Tall Corn Country
Re: Never heard back [Re: ChevyThunder]
      #347472 - 07/10/08 10:29 AM

I'll let you know when a vendor is sub-par. But I think it is equally important to praise a GOOD supplier. MK and Tami treated me right from the time I first sent a check to the time I cancelled a large policy some months ago.

Always excellent communication and response. First class, service oriented outfit all the way.

Dave

--------------------
Dave

www.Z16Chevelle.com


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DarrenX33
I support the sYc


Reged: 09/25/02
Posts: 5091
Loc: Stealin Cumby's snow shovel.
Re: Never heard back [Re: mrrec]
      #347473 - 07/10/08 10:31 AM

Tami just ran a quote for me a week or so ago. Took her a whole 10 minutes to call me back.. Always easy.

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firstgenaddict
Carpal Tunnel


Reged: 07/29/01
Posts: 2699
Loc: Greenville, South Carolina U.S...
Re: Never heard back [Re: DarrenX33]
      #347519 - 07/10/08 01:40 PM

Tami... when you start offering coverage in SC please post and let us know...

Thanks
James

--------------------
Collectin' Camaro's since "Only Rednecks drove them"
~JAG


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sixtiesmuscle
I support the sYc


Reged: 06/03/00
Posts: 955
Loc: Chicago suburb
Re: Never heard back [Re: firstgenaddict]
      #348556 - 07/17/08 01:37 PM

Tami has been my source for 11 years. Never a hitch, and, recently a surprise that I've never experienced with any other insurance company, I got a significant reduction in my premium rate. She & her company are first rate!

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