Paypal wanting copies of documents

[Lynn]

I have used the same paypal account for about 17 years.

Someone sent me $50 recently. I have never had to "claim" money, but the message from paypal says I need to claim it. When I try to claim it, it says I can transfer to my bank for a fee. Don't ever remember a fee to send money to my bank from my pp account.

The other option is to leave it in my pp account, which is fine with me, as I am sure I will spend it in a day or two. But... to do so, they say they need additional verification from me. Although, they just debited my bank account for $658.75 for a purchase, and they sure didn't need any further "verification" for that.

They want a pic of the front of my driver's license. OK, no big deal. Then they want a pic of my SS card (which I haven't had since it got washed in 1971. Left it in my jeans.

In lieu of that, I can send them a copy of the front page of a "third party prepared tax return" to verify the last four of my social. I am not willing to give that up for two reasons. I do my own taxes, so I don't even HAVE third party prepared return. And secondly, it is none of their f'ing business.

I am nowhere near the threshold for money received for them to need to report (something like $20k). I don't actively sell much, and any big ticket items I do sell are not done through paypal. Why would I pay 3% on a $1000 transaction when I can just take a check for free?

Anyone else dealing with paypal issues?

[John Brown]

Go to the paypal web site. DON"T go there from an e-mail link. If it's for real, there will be evidence of it on your paypal page.

[Lynn]

Go to the paypal web site. DON"T go there from an e-mail link. If it's for real, there will be evidence of it on your paypal page.

I agree. I NEVER link from email. In fact, when I get one of the many bogus "paypal" emais. I delete without opening it, then go to PP home page and log on to see if there is really a message. I get about 3 a month.

This request is on my Paypal page after logging in. I know it is paypal, because I always check my recent activity and it shows my last two transactions where I sent money to a friend, and where I paid for goods.

I simply do not believe they can guarantee there will never be a breach. It just happens too often, Target, Equifax, Face Book, etc.

[Mr70]

You should be seeing 2 options to transfer a payment to your bank.
One is direct deposit,(Rather new),that is instant & charges a fee.
Another that is not a direct deposit & takes a few days...that is the original & older way & is still free.
They sent an email notice about 18 months ago or so to all who use Paypal that they were now going to start charging a DIRECT DEPOSIT fee,if you want to touch the money quicker.
The old slower deposit way is still free today.
If you're not seeing 2 options after you click on Wallet,contact Paypal.

[67 Nova Boy]

Did paypal mess up your email when they sent the buyer an invoice?Have your sold anything else after the sale?

I had that happen to me this year and seller kept saying I was a non paying bidder, but all I wanted to do was pay the seller. When I see that message, I think that the buyer was sent wrong email address and the funds were really not sent to seller. {YOU} Pay Pay should be instant...not to be claimed.

Dave
67 Nova Boy

[Mr. Chevy]

I recently transferred money to my bank account under the "old way" and the money transferred rather quickly, I think a day or so. I would recommend this over the other with a fee.

Rich

[dvss1]

That sounds like a scam. ive used paypal since its inception and they have never asked for my drivers license and especially a ss number. I would give them a call.

There is a new scam on drivers licenses so be very cautious!

[Mr. Chevy]

That sounds like a scam. ive used paypal since its inception and they have never asked for my drivers license and especially a ss number. I would give them a call.

There is a new scam on drivers licenses so be very cautious!

I totally agree Lynn...

Rich

[Lynn]

I sent them a message via email. Told them they are not getting any tax docs.

Will let you know what I find out.

[cheveslakr]

I just had this happen, but it wasn't following a link. Tried to get into "wallet" to check my balance to make sure it was posted...never could. There's a big box still stating I need to claim the money, although it showed on the history as received?? Just tried to log into paypal and got a message from my computer "failure". So I guess I have to call paypal and have them spell it out for me.

[Jonesy]

I wouldn't trust it at all. Sounds like a scam to me.

[69B Z28]

I saw this a few months back and should explain what they have done.
Hope the link works below........Scot





https://www.ecommercebytes.com/C/blog/blog.pl?/pl/2019/2/1550455481.html

[L78racer]

PayPal told me once that their emails will always be addressed to you by your full name.

[cheveslakr]

Phoned paypal today and changed a couple things. She explained that the format was changed 4/1 to keep the feds informed of money travel. You no longer have the option of having money banked within paypal unless you provide your tax info. So, you must claim money received and transfer it to your linked bank account. It won't automatically deposit into your paypal acct.
Goofy, but what you gonna do?

[TDW]

After reading this post, along with some other posts on different sites about all the stuff they are doing now, I am through with PP. I just emptied my account of all the cash there.

[NorCam]

It's legit. I got the same message 2 weeks ago and it's part of the anti money laundering initiatives from Canadian and US tax bureaus. If you have nothing to hide its no big deal.

I sent them the docs they wanted because there are few options for sending and receiving funds across the border between US/Canada.