I guess I'm overdue to get a jerk to deal with....

[Allen]

..... after an exceptionally long spell of great people to deal with on Ebay, I must've been overdue to get a jerk.

Sorry but I feel a vent coming on..... http://www.yenko.net/ubbthreads/images/graemlins/mad.gif

I had an auction for a defroster duct that I know fits a 69 Camaro and 68-79 Nova. I mentioned that it may fit a 67-68 Camaro because I didn't know any better at the time. However, I did include the part number and a picture. This way, someone could check if they needed to.

Some guy from the Brentwood, CA area buys it, and then complains that it won't fit his '68 Camaro and now he'll have to repair his original part (that he apparently didn't compare to mine regarding the appearance or part number before buying it).

He sent a note expressing his unhappiness and the terrible inconvenience and demaned a refund or to trade for something else. I promptly provided a refund with the expectation of getting the part back. It seemed simple and fair enough.

After ignoring emails for a few days, he now he needs to 'make a decision on whether he will be sending it back or trading it or reselling it to make a profit'.

Basically, this guy has the part AND his money and is preceeding to be difficult about it. We're not talking huge dollars (~ $50), but it's important to me, and it seems to be thievery to keep both the part and money.

I have no recourse on the feedback system because I always leave a positive for people as soon as they pay. They've done their part by paying, so it only seems fair. He paid, he got a positive. He was unhappy, I gave a no-questions-asked refund and said send it back. Now he's being a jerk about it. http://www.yenko.net/ubbthreads/images/graemlins/thumbsdown.gif

Are there any good words of advice out there?

Thanks for listening.

Allen

[m22mike]

I have not been hosed yet, but I am sure my time will come too. It's probably not a great idea to post feedback just on payment, like in your case, now you might not have any recourse.
When I send out something I will send the buyer a notice that there stuff is on the way, and ask that they post positive feedback if all is well, I tell them that is my heads up there happy, and I state I will post there feedback ASAP.
Some people are just JERKS no matter what.
Press on !
Mike

[SuperNovaSS]

Did you refund his payment after he submitted a Ebay or paypal claim? If so, a tracking number must be provided before the refund is made. Otherwise I would consider it a learning experience and move on. Please PM me his info so I can try to avoid dealing with this jack.


Jason

[Fast67VelleN2O]

I never refund unless part is sent back to me first.

[427freak]

Was it transacted through paypal? I have had 2 of these experiences and through the Paypal dispute process I have been made whole. Without them I know I would have ate the money. My 2 cents.

[parkbrau]

I feel for you Allen, I never sell on E-Bay, all my dealings were purchaes. I finally got a Jerk, he sold me his junk, totally misrepresented his listing. The Jerk would not make it right and yeah it was only about 50 bucks as well, it's the principle.

[70 copo]

I typically wait at least 30 days before providing feedback.

[Dog427435]

If your going to sell on E-bay consider the occasional a-hole as a cost of doing business. I sold some old Sun equipment, an old timing light and meter for under $50 a couple of months ago. The shipping cost about $15. I was paid quickly, shipped the next day and left positive feedback.
About two weeks later I start getting e-mail's questioning when I shipped the items. Having not requesting insurance my options with the post office were limited. After another week of his accusing e-mails I noticed he had a Florida address. Pulling up his pay pal payment I saw the address he gave me was in Michigan. It turned out he moved about six months before and had not changed his pay pal info. Stupid me for not knowing this.
I contacted him and asked what is your correct address. Well it wasn't the Michigan address or the Florida address it was something all together different. I let him know as soon as his package came back I would reship it immediately. Many more accusing e-mails followed.
It eventually came back - postage due. I let him know the cost of the return and reshipping and he said he would mail me a check right away. Being a nice guy I took him at his word and reshipped his stuff.
Well you know the end of the story - no check ever came and he never even left me feedback.
Thanks for the opportunity to rant I feel better now!

[BUIZILLA]

I think I can top this one...

not that I wanted to, but this just happened to me

I saw a 1995 Dodge 3500 ramp truck on ebay, didn't make reserve, so I called him and made a deal after auction ended... sale clearly states 59,xxx miles, his invoice to me says 59,230 miles, he says it's original and all the drivetrain is original... he's a legitimate NC used car dealer so I take him for his word... fly my guy there, pay the dealer, and we drive it back, and for grins have local Dodge dealer scan computer since truck looks like more miles than claimed... also has 5 open recalls against it...

low and behold the computer says it REALLY has 246,856 miles or just a small 185,600 mile discrepancy... born with ECM, never tampered with, no footprints.... also has a reman engine with a legit Mopar tag, seller says that's impossible, so I get a signed certification from my dealer stating the ACTUAL vehicle mileage, I also got an open MSO on a truck that's 12 years old, owned by 4 different car dealers, and never titled anywhere..

seller says it has clean Carfax, I counter saying that's impossible, because it has never been titled for Carfax to check it out and verify it

now, what would you guys do in this instance?? I also have an additional 4k worth of work done AFTER I got it, and before the ridiculous mileage discovery. I'm out about $15,500 at this point


I'm ready to sic the NC DMV and fed's on this guy...

JH

sorry to hijack someone else's thread, please feel free to move it to a new topic if necessary...

[njsteve]

Immediately contact the DMV and local law enforcement in his area. Get a lawyer who specializes in lemon law/odometer fraud.

[PeteLeathersac]

Tough on a heavy hit like Buizalla's truck and a totally different situation...but w/ the minimal amount eBay deals, it's often best to keep the 'don't sweat the small stuff' and 'life's too short' things in mind.. I've been boned quite a few times over the years but w/ all the good deals factored in still consider the total eBay experience as a positive!. And although outright ripped off a few times I've still never left a negative feedback so as a result have never recv'd one either...seems no matter who's at fault, if you lay a bad stroke on someone else it may feel good for the moment but they're most likely to lay one back on you too and living w/ that forever may be harder than the loss of the dollar amount?. The best thing may be to try and access their personal info and hope their current phone number is there and give them a call...if nothing seems to work out, move on and forget it along w/ the continuing bs and resulting stress?.

~ Pete
http://www.yenko.net/ubbthreads/images/graemlins/beers.gif

[Mr. Chevy]

Allen,unfortunately there are idiots out there that act like this. Lesson 1 is NEVER TRUST ANYONE AND WAIT TO GET YOUR PART BACK BEFORE THE REFUND. A friend of mine sells pocket knives on ebay. He stated a couple years ago some Moron bought a knife and upon receiving it claimed it was damaged, which it never was. This Moron tried the same thing "give me my money back asap" My friend advised to send the knife back and he would then send the refund. Of course he never heard back or received the knife from this dope..

I always leave feedback upon payment because this is ebay protocol. Unfortunately there are dishonest, scammers out there that make it difficult to trust anyone and who ruin the system!!

I would say "eat the loss and chalk it up as a learning experience". The authorites probably will not do anything over a 50 dollar part. In the grand scheme of things this is peanuts to them and ebay but to us it is a lot of $ and pisses us off probably more!! I know I have been there..

Rich

[Verne_Frantz]

To avoid problems from a buyer claiming he never received something, I always get a Delivery Confirmation on anything I ship. It costs just $.60 and eliminates a lot of problems.
I had one guy claim an intake manifold was never received, so I got on the USPS web site, entered the tracking number and got a display showing the address and exactly when it was delivered. I copied that info right off the screen and emailed it to him. Never heard from him again.

Verne

[Johnny Horsepower]

[ QUOTE ]
I never refund unless part is sent back to me first.

[/ QUOTE ]

Bingo.

[Mr. Chevy]

Verne, I always do the same thing.. It's cheap insurance for .60 cents!! What an idiot to even try this scam.. On the package is the green delivery cofirmation tag which obviously shows it was sent with it...

I will also just automatically add insurance on anything that is over 100-200 bucks just in case...

Rich

[YENKO DEUCE REGISTRY]

I'm still waiting for a set of Nova moldings that I won back in April from someone in CA - what's with those CA people anyway? http://www.yenko.net/ubbthreads/images/graemlins/grin.gif

[Verne_Frantz]

Rich,
You're right about noticing the tag, but in the case I had, the buyer was in Canada, but he had me ship to a restoration shop in MI. I think the shop may have been playing games or they just misplaced it. Either way, proof is proof, and I wasn't bothered again.

The PO sometimes does make mistakes too. One day, a neighbor gave me a package addressed to me. It had a Delivery Confirmation tag on it but was delivered to him! http://www.yenko.net/ubbthreads/images/graemlins/blush.gif

Verne

[agtw31]

if youre not sure the part fits a certain car,dont put it in the listing.
some people just look at a part for a certain car,and think you as the seller did the research for them.

[PeteLeathersac]

[ QUOTE ]
...The PO sometimes does make mistakes too. One day, a neighbor gave me a package addressed to me. It had a Delivery Confirmation tag on it but was delivered to him! http://www.yenko.net/ubbthreads/images/graemlins/blush.gif
Verne ...

[/ QUOTE ]

I made a deal a couple years back to sell one of my vintage racing snowmobiles to a known reputable buyer and he sent a Money Order to me w/ 'Delivery Confirmation' that didn't arrive?. All was filled out properly and even noted as delivered but following up w/ the Post Office revealed the Postal guys fill it out as delivered while at the depot when the distribution guy passes it to the letter carrier...not when delivered to the address!. It never did show up and the Postal people were no help and admitted to me that 'Delivery Confirmation' is just a he says-she says thing and you really need to pay the additional buck or whatever and go for the 'signed for when delivered' option to have any real bite!.
http://www.yenko.net/ubbthreads/images/graemlins/beers.gif
~ Pete

[Dog427435]

I have had many packages left on my back porch by the Postman with the Delivery Confirmation tag still attached.
It's no different with UPS or FedEx, they just leave the deliveries on the front porch, tap on the door and are gone.

[Woj]

I had three bad ebay deals this year. Paid all three with Paypal and was able to get money back on 2 of the three. One deal was clearly fraud, collected money with no intent to ship the item (got my money back from paypal); second one was an NOS grille which ended up to be used, seller used all fake shipping and personal information (I ate that one) and the last one was an NOS steering coupler from a reputable dealer (took some work, but got the money back). All in all, I'm out about $350 for the year. I was going to leave negative feedback on the money loser deal, but figured that means I'll get one too.

I'm a little more careful now. I really don't like paypal, but it has allowed me some recourse on the bad deals.

Phil Woj.

[68l30]

Good ideas...But...I also like to use the "hot head" approch as a last straw....I tell them, "I have no problem buying a one way ticket to resolve this issue....Remember, I know where you live"... http://www.yenko.net/ubbthreads/images/graemlins/naughty.gif

Seriously though ......The world is full of jerks, we're just bound to run into one sooner or later...take em' in stride... http://www.yenko.net/ubbthreads/images/graemlins/scholar.gif


Steve http://www.yenko.net/ubbthreads/images/graemlins/3gears.gif

[Mr. Chevy]

The best is usps signature confirmation which I send with higher dollar sales.. I recently bought a Chevy dealer decal which took almost a month to get and the seller stated it was sent first class usps mail. The seller had good feedback and I didn't think I was getting stiffed. I waited patiently and sent the seller an e-mail after about 2 weeks. He assured me he sent it and advised I wait patiently. Sure enough it came 2 weeks later. It all worked out and was a post office goof up. It was stamped as mailed exactly when the seller stated he shipped it also. So it does happen.... I left positive feedback as did he.

Marlin, I think you are "s.o.l." on your moldings if they have not been received since April.... THAT SUCKS.....

Rich

[737Driver]

I agree with don't sweat about trivial matters which, in the long run, this will turn out to be.

Be thankful that you are a good fellow and not an [censored] like him.

HAND,

Mark

[Born30YrsLate]

...I've gotten to the point where I only use Ebay if a part I can't find anywhere else pops up or it is being sold by someone I know or have dealt with before...

[Fast67VelleN2O]

Here are a few of my dealings. 3 Assholes total after 3-4 years on ebay. ONe was recently, sold a MINT 82-92 Camaro black dashpad, shipped it to him, he recieved it, signature required and told him to refuse if package was damaged. 3 weeks later I hear from him that it was cracked. Sends me pictures and looks as if he dropped it, or damaged it trying to install. I told him i would glady refund his money if he shipped me my part back first. He refused. I offered a FULL refund. He takes it up with Pay Pal, I win the dispute, and now he is out of luck.

Either way I use UPS Ground with delivery confirmation, sometimes signed delivery confirmation, and they haven't damaged ONE SINGLE PACKAGE so far out of about 500 parts shipped out.

[m22mike]

[ QUOTE ]
Good ideas...But...I also like to use the "hot head" approch as a last straw....I tell them, "I have no problem buying a one way ticket to resolve this issue....Remember, I know where you live"... http://www.yenko.net/ubbthreads/images/graemlins/naughty.gif

Yea ! I know Steve and he is a big dude, don't F--- with him. http://www.yenko.net/ubbthreads/images/graemlins/no.gif

Mike http://www.yenko.net/ubbthreads/images/graemlins/biggthumpup.gif

[Xplantdad]

[ QUOTE ]
[ QUOTE ]
Good ideas...But...I also like to use the "hot head" approch as a last straw....I tell them, "I have no problem buying a one way ticket to resolve this issue....Remember, I know where you live"... http://www.yenko.net/ubbthreads/images/graemlins/naughty.gif

Yea ! I know Steve and he is a big dude, don't F--- with him. http://www.yenko.net/ubbthreads/images/graemlins/no.gif

Mike http://www.yenko.net/ubbthreads/images/graemlins/biggthumpup.gif

[/ QUOTE ]


Ain't that the truth... http://www.yenko.net/ubbthreads/images/graemlins/eek.gif http://www.yenko.net/ubbthreads/images/graemlins/grin.gif

[737Driver]

I just want to know how to spell [censored] without being [censored] censored. I get [censored] tired of being censored just for trying to express myself with a simple word such as [censored].

HAND

Mark http://www.yenko.net/ubbthreads/images/graemlins/grin.gif

[Mr70]

Our skies are safer then ever.. http://www.yenko.net/ubbthreads/images/graemlins/wink.gif

[737Driver]

Where is my [censored] board game and my [censored] dealer album? http://www.yenko.net/ubbthreads/images/graemlins/grin.gif

This is fun!

Mark

[Mr70]

Tip your mailman.. http://www.yenko.net/ubbthreads/images/graemlins/grin.gif

[737Driver]

You da man, Rick. You [censored] [censored].

Thanks,

Mark

[rubbinisracing]

[ QUOTE ]
Good ideas...But...I also like to use the "hot head" approch as a last straw....I tell them, "I have no problem buying a one way ticket to resolve this issue....Remember, I know where you live"... http://www.yenko.net/ubbthreads/images/graemlins/naughty.gif


[/ QUOTE ]

Take it a step further.....I have no problem buying a one way ticket to resolve this issue....Remember, I know where you live and I aint afraid of going back to prison!

[Verne_Frantz]

I happen to know a 767 driver and he told me sometimes when a new guy is on the mike to talk to the passengers, they hand him a note that says, remember not to say [censored]. And sure enough, he does!

http://www.yenko.net/ubbthreads/images/graemlins/haha.gif http://www.yenko.net/ubbthreads/images/graemlins/haha.gif http://www.yenko.net/ubbthreads/images/graemlins/haha.gif http://www.yenko.net/ubbthreads/images/graemlins/haha.gif

[SuperNovaSS]

I take items back and refund before I get the part back.If I can use Paypal to do so I do. I have been taken a few times. I would rather keep customers happy than not trust them. If a buyer's attitude is suspect I will require a tracking number and pics before a send a refund. I have been screwed a few times but usually as a buyer. It seems many EBay sellers do not know how to pack or think as is includes items that are not as described. If a seller says a item has no cracks and it is cracked then the "as is" should be irrelivant since it is not as described.


Jason

[Mr. Chevy]

Take it a step further.....I have no problem buying a one way ticket to resolve this issue....Remember, I know where you live and I aint afraid of going back to prison!

[/ QUOTE ]

Remember the scene in the movie Casino when Joe Pesci told the banker that he was going to put his head to sleep if he put his money to sleep and he didn't care about going to jail because that was his business and that is what he does??? http://www.yenko.net/ubbthreads/images/graemlins/mad.gif I found the clip on you tube but didn't want to post it here because the "F" bomb is dropped quite a bit!!
Funny..... http://www.yenko.net/ubbthreads/images/graemlins/haha.gif http://www.yenko.net/ubbthreads/images/graemlins/haha.gif

Rich

[737Driver]

Verne,

I learned early on as a new pilot for Piedmont Airlines there were (are) four things you can't say on the PA 1) lost 2) late 3) fog and 4) [censored].

[Allen]

Thanks all, for the advice and attitude refreshment.

Aside from changing my ways about giving a refund before I get a part back, probably the best one is to simply "not sweat the small stuff" at the moment.

Although it pisses me off that someone would be that way, $50 isn't going to keep my kids from eating. I get just irritated when I come across people that act like a jerk and don't do what most common folks would simply see as the right thing to do. I try to treat everyone the same way I expect to be treated.

Right now, the guy still has both the money and the part, and can't seem to make a decision on sending it back.

[Allen]

Nice.... the a-hole leaves me a negative feedback after all this. Geesh.




Anyway, Happy New Year to all! http://www.yenko.net/ubbthreads/images/graemlins/beers.gif

[L30M20]

Just mention 3 letters, I.R.S., works every time........C

[Allen]

Now this guy is getting more flaky on me.

He posts negative feedback on Ebay, then resends the payment and says he will keep the part to resell for a profit (I'm fine with that), and now he's suddenly opened up a PayPal dispute saying the part didn't match the description and is demanding a refund.

Any suggestions on how to deal with someone like this?

[budnate]

make sure you have no dough in the paypal account, have heard many people have there cash snatched..then he gets the part and gets paid twice, before you sort it out...present a copy of the refund check to paypal to the knob from you and you should be fine, wont due much but see if ebay will ban him. http://www.yenko.net/ubbthreads/images/graemlins/beers.gif

[Fast67VelleN2O]

If you take all of your money out of paypal, they will go into your bank account and take it out. Read your pay pal contract....

[njsteve]

Save all your correspondences with him for evidence. The guy is trying a scam. Go into your paypal and delete your bank account asap. If there is no attached bank account, they cant debit it. I use paypal but only for paying via a credit card. That way I always have a last resort of disputing through my credit card company.

He is trying to get a double refund. It wasn't a personal check was it? if so it probably has a stop payment on it already that wont hit your bank for another 2 weeks. I would imagine he didnt send it certified mail with proof of delivery. I would tell paypal you never received his alleged 2d payment, since it's probably a bad check anyway.

[427king]

The simple solution to the problem is DONT TAKE PAYPAL....Any time you use a form of payment that allows someone to have your part and stop payment after the fact you are looking for trouble. There are some people that are professionals at using paypal to renegotiate after the item was received,even if the item was described honestly. And NEVER have any money in your bank account if you do choose to use paypal... A nice trick paypal is using in trying to trick buyers into pay with thier bank accounts instead of CC,[as paypal loses 3% themselves on CC payments],is using all kinds of misplaced words and highlighted boxes to get you shammed into using the funds from your bank account. Then they clearly state they wont reverse any transaction if it was made by mistake. I guess making 2,000,000,000 dollars a day isnt profitable enough for them. If you ever have a problem as a buyer with paypal, dont call them, call you CC companyt and freeze the money. paypal wants you to contact them first so THEY can go retrieve the money from the sellers bank account before the CC company goes into paypals funds....what a world Im sure one thing paypal is working on is how to stop being trumped by the CC companies.

[VintageMusclecar]

[ QUOTE ]
The simple solution to the problem is DONT TAKE PAYPAL....

[/ QUOTE ]

That pretty much sums it up right there, Chuck is dead-on. I won't touch PayPal with a 10' pole, never have, never will. Sometimes it's difficult...I miss out on some nice stuff on eBay now & then because a seller will only take PayPal (which is a http://www.yenko.net/ubbthreads/images/graemlins/bs.gif monopoly IMO, but that's a rant for another time), but I simply refuse to play into their deal.

Eric

[Born30YrsLate]

...credit card companies ARE good for something?...huh...good info king...