Never heard back

[ChevyThunder]

I contact MK and it took them weeks to get back to me. Was told they would figure out a quote and get back to me. I never heard fom them again... I have a few vintage race cars that are vintage road racers so maybe that was hard for them to quote. But still not handled well

[tami perto]

Hi Van
I called you back in March when you were down in Florida, to get the info to quote, I called you again the following week and left a message, I also followed up with an email and never received a response from you. I could not prepare a quote without the necessary info on your vehicles. I would be more than happy to prepare a quote for you, yet i still need to get the particulars on your collector cars, please call my office toll free 1-866-695-2774. Thank you, Tami Perto

[John]

Tami, that's a good record of follow-ups. Keep that up ... I am sure he just felt neglected. You need the correct info to give a good quote...and I'm sure he will be happy with your quote.
Good luck to both of you http://www.yenko.net/ubbthreads/images/graemlins/biggthumpup.gif

[ChevyThunder]

HHmmm don't remember it that way but that is OK.Email could have ended up in the spam folder and cell phones are not reliable so anything is possible. I appreciate the post. Haggerty had to inspect my wharehouse because of the coverage and gave it the thumbs up. I am going to stay with them for a while since they sent an inspector out to my place. Wouldn't feel right cancelling to save a few bucks after they made that effort. I will check back with you next year though and we can try it again. Thanks

[mrrec]

I'll let you know when a vendor is sub-par. But I think it is equally important to praise a GOOD supplier. MK and Tami treated me right from the time I first sent a check to the time I cancelled a large policy some months ago.

Always excellent communication and response. First class, service oriented outfit all the way.

Dave

[DarrenX33]

Tami just ran a quote for me a week or so ago. Took her a whole 10 minutes to call me back.. Always easy. http://www.yenko.net/ubbthreads/images/graemlins/biggthumpup.gif

[firstgenaddict]

Tami... when you start offering coverage in SC please post and let us know...

Thanks
James

[sixtiesmuscle]

Tami has been my source for 11 years. Never a hitch, and, recently a surprise that I've never experienced with any other insurance company, I got a significant reduction in my premium rate. She & her company are first rate!