Re: Problem with car dealer, any advise?
 

Great news. Please keep up posted on the outcome. I work at a big Toyota store on the west coast and really hate to hear stories like this.
Mark Sheppard

Re: Problem with car dealer, any advise?
 

We are going to bring in an identical Sienna. It's a really nice silver. My wife got attached to that color. Its nicely equipped leather, sunroof, sound upgrade, movies for the kids. We passed on AWD and NAV. I will inspect it myself before any money changes hands this time!

Re: Problem with car dealer, any advise?
 

[img]<<GRAEMLIN_URL>>/beers.gif[/img] Good going!

Re: Problem with car dealer, any advise?
 

Great outcome and nice to know there's still good people working in dealerships out there!.
Considering it would've come out if they didn't satisfy you, since they have isn't it only fair you post their name now?.

[img]<<GRAEMLIN_URL>>/beers.gif[/img]
~ Pete

Re: Problem with car dealer, any advise?
 

I would have expected this kind of outcome, my clients are auto dealers, and the car business, especially in NY, gets a lot of scrutiny. Between the Attorney General and Consumer Advocacy groups there are very few new car dealers willing to risk it all on &quot;one sale&quot;

From where I sit, the real bad guy is the dealer he did the swap with....I'll bet if this issue was investigated...you would find someone very guilty at the other store...

Glad to hear it worked out ok...wilma

Re: Problem with car dealer, any advise?
 

I was not going to post the dealer name if this turned bad, but now I am happy to say the dealer is Hoselton Toyota on the Pittsford, Fairport NY line who earned my business. It's clear the bad guy is the sending dealer.

Re: Problem with car dealer, any advise?
 

Glad this worked out well for you.

Re: Problem with car dealer, any advise?
 

Is Pittsford in the Rochhster area? My in-laws live up there. Given the happy outcome I may recommend that dealer to them.

Feel free to tell the dealer that the good publicity from this transaction traveled pretty darn fast in the internet world. (almost as fast as bad publicity!)

Re: Problem with car dealer, any advise?
 

Yes Steve, Pittsford is a few miles southeast of Rochester. Hoselton sells Toyota, Chevrolet &amp; Nissan.

Re: Problem with car dealer, any advise?
 

Slightly off topic.

This reminds me of when I lived in Ft Walton Beach Florida. There was a guy with a Toyota Tacoma running around town who was not happy with the service he got at the local dealer. He had an A-Frame sign in the back of his truck bashing the dealer and advising everyone to avoid the dealership because they don't back their product. I saw his truck a lot over at least a five year period, made me chuckle every time I saw it. Pre U-Tube, but had to be a thorn in their side.