United Parcel Service Special Help
 

I am looking for someone inside to help locate a lost large package that was shipped through UPS..It's a long shot I know,but I am desperate.
This is an irreplaceable piece of Chevrolet history.I don't care about the cash value refund they are willing to offer,I want to find this item.They are calling it a Mistoggle.
A trace has been put on it,but so far nothing has materialized.
Last known Scan was at the Willow Springs,Il. depot.
It is believed it's shipping label has come off,and then maybe shipped to the Utah hub to sit with other lost packages,if it's not still sitting at the Willow Springs depot now.
Please PM or email me for details if you know of anyone that can be of assistance.
[email protected]
Thank You.

Re: United Parcel Service Special Help
 

I know the feeling sent my fuel pump off for my camaro for rebuilt the guy SAYS he sent it back I never saw it called the guy 2xs says he's gonna check on it never heard from him again. Is the fuel pump for a ZL1 that rare that maybe it found a new home? or just plain lost https://www.yenko.net/ubbthreads/imag...s/confused.gif

Re: United Parcel Service Special Help
 

This May Help

First thing to remember anyone can loose or damage anything!UPS,FEDEX,FREIGHT CO.USPS, ETC.
Contact the last area it was scanned at!Explain to them what has happened,give them a VERY DETAILED DESCRIPTION of the item! Any lost item is considered OVERGOODS! it will be sent to National Overgoods in Atlanta Georgia! There it will stored and when a claim is filed they will do there best to match up items by descriptions!If possible you will get your item sent to you.If the descriptions are not matched up you will more than likely not get your item.remember your description may vary from a Employee at UPS or wherever.Ask to talk to a local MANAGER,explain to him or her what has happened and what is going on.They may be able to help you out. Do not loose your cool and Cuss or HOLLER at anyone no matter how frustrated you get.If these local people are unable to satisfy you explain that you have no alternative but to file a National Complaint! They do not like National Complaints AT ALL! If you have to file a complaint then file.If thay are able to assist you in getting your merchandise and are helpful be sure to contact there Managers and put in a good word for them.A good word goes a long ways at UPS.You might even want to contact Corporate Headquarters and put in a good word there.These good words help others in the future.Hopefully you will get your merchandise.I am retired from UPS but I had nothing directly to do with package delivery.I was a Plant Engineering Manager.Hope this helps and let me know if I can be of any assistance.Remember that anyone that ships as many items as USPS,FEDEX,UPS, and others are going to damage and or loose items from time to time.At UPS number of shipments damaged or lost VS number received on time and intact are close to 98% effective or better.I would bet FEDEX and USPS are similar.I worked for UPS for over 22 years and believe me they want you to get your merchandise! all they have to sell is service and if there service is no good then there is no UPS! There is no CONSPIRACY at UPS to DAMAGE OR KEEP your shipment!Remember anytime you ship merchandise through anyone! It is a good idea to go overboard!on packaging,affix labels using clear tape over them do not put labels on seams of boxes!Also put information inside the package,therefore when opened by the shipper if label on outside is lost they have the correct information inside the package.I used to see shippers ship 50 and 75 lb boxes of screws,bolts in the cheapest box they could find! Then they wanted to bitch because UPS damaged there package.What really got me was $20.00 dollars worth of screws,bolts tore up a $15000.00 conveyor and stopped operations for an hour or so,causing employees to have to bust there ass to keep other packages from being delayed. Remember these packages are stacked on top of each other so if yours is on the bottom in a cheap box! Guess what DAMAGE! You never know where a package will be in a give load!Enough of being on my soap box.I sincrely hope everything works out for you on this.I will be glad to help if I can.Now FOLKS remember I am RETIRED!!! so don't everyone e mail me when you have or if you have a shipping problem!LOL

Bobby Dodson

Re: United Parcel Service Special Help
 

Excellent info Bobby.I know they are humans,and make mistakes.I'm not bitter at all.
I just want this to materialize at my front door.
I am going to heed your advice and techniques.
Thank You!

Re: United Parcel Service Special Help
 

I worked for UPS for 13 years and they dont care about your package all they want is your money, no matter what they say!

Re: United Parcel Service Special Help
 

I am not going to get into a pi%^&*( contest with you on UPS and there practices.I was there happily for over 22 years and I have a very different view of them than you do.You are entitled to your opinion and me I am entitled to mine.I do strongly disagree with you on your statement.I never seen that they did not care about peoples merchandise! Quite the opposite.Damages and late parcels cost the company Tons of $$$$$$$ annually !!so therefore they strive for excellence.Most of us know it is almost impossible to reach 100% and stay there but at least they have a goal to do so.UPS spends millions in its Facility designs and conveyor designs to prevent Damages and keep there employees safe!They are a very successful company! If not the STOCK WOULD SHOW IT.Believe me the stock is OK https://www.yenko.net/ubbthreads/imag...mlins/grin.gif https://www.yenko.net/ubbthreads/imag...iggthumpup.gif in my opinion! Has been great to me.

Re: United Parcel Service Special Help
 

UPS is on my $hit list right now. I have had two costly items damaged in the last month+. The first item is one of the original dealer plate frames that came with our new Nova and the second item was a "CL" wheel also for the Nova. The plate frame has a 3-4 inch piece broken off the remaining frame and the CL wheel (date coded for Jan/72) must have been dropped from six feet or higher. I have tried everything in my power to get UPS to cooperate with me and they have failed on every possible account. I also find it interesting that UPS does not record information into a computer. With changing technologies today, major firms like UPS are a part of the New Economy based on new advances in media technology (i.e. computers and electronic databases). I find it near impossible to believe that UPS is so far behind in an age like this. Every time I have called UPS I get to speak to another manager of the claims dept. I think I have spoken to near ten managers. Time for some reorganizing UPS. What a waste…

Re: United Parcel Service Special Help
 

Rick..I had a set of old mag wheels shipped by UPS...the seller sent them with one label and all 4 boxes taped together....it was winter and the tape broke....ONE wheel showed up...the one with the label...thankfully the other 3 were sitting in Willow Springs or Hodgkins and they went and found them and shipped them over...it was during the Christmas rush but they took the time and found them....they don't throw them out...they go into limbo so if you keep pressure on they will find it...unless someone stole it.

Re: United Parcel Service Special Help
 

I've had nothing but good luck with UPS, my ex-wife worked there for 10 yrs, they ran it like a marine corps boot camp during that time. However, my buddy Dave D. shipped 4 high dollar original hemi heads out last month, I received my two, the other guy only received one. Last I heard, they were just going to pay the claim on the missing head, saying they had exhausted their search efforts. Just like mr70, it wasn't the $$, it was rarity of the part. I think Bobby is correct, when advising to label the heck out of your package. I do wonder if they are slipping though.

Re: United Parcel Service Special Help
 

I am on my 12th year in package.Mistoggle is when a package is scanned into the wrong trailer but then somehow ends up in the right one.Example would be a sorter accidently scans a package into a trailer but then catches his mistake and puts the package in the right one without(scanning)and removing the barcode from the wrong trailer.A mistoggle is really no big deal as it happens at my hub every day from simple human error.Missorts are worse and they too are common.If you are truley dead set and dont give up your package will show up unless it was stolen.The worse thing is if your item arrives damaged.Good luck