fed ex passport auto transport
 

the absolute worst customer service i have ever experienced
zero communication....
way outside of their promised delivery schedule....
unprofessional in all aspects from the bottom to the top https://www.yenko.net/ubbthreads/imag...thumbsdown.gif

Re: fed ex passport auto transport
 

I called them last week trying to get a 69Z delivered that I just bought and they were horrible. I'm sorry I never bash but they were awful.

Re: fed ex passport auto transport
 

I shipped 4 cars from VA to AZ several months ago - DAS (dependable auto shippers) . They were fantastic...load in va and unload in AZ. Very professional driver, cared alot about protecting the cars and careful loading. He did so well with great care, i wrote a letter.....not the cheapest, but i could have been happier. I believe they only have a few enclosed trailers. They have alot of the open trailers but i wanted enclosed all the way with no drop offs. They did have the contract for Harley Davidson until a while back from what i understand.

Re: fed ex passport auto transport
 

correction above....could have NOT been happier...sorry, typing too fast and not reading enought..

Re: fed ex passport auto transport
 

Okay...waiting for Gags take on DAS...

I used Intercity...were great AFTER they picked up the car...ended up having to email the owner Dave because I got the run around during scheduling (and they already had my money). Once I got in touch with Dave...it all happened quickly.

Fred Koller Concours transport has also transported my car...no complaints there either!

Re: fed ex passport auto transport
 

Fred at Concours is great. I called him first. BJ has everybody scrambling.

Re: fed ex passport auto transport
 

Where is Howie ? I think DAS is the Co that kept, used and damaged his happy days roadster ?

Re: fed ex passport auto transport
 

I've had very good service from Fed-ex Passport on several occasions. Go figure. I ordered the service via the website, someone called a few hours later to confirm, and everything went smoothly. I have also had good service from Intercity and Road Scholar.

Re: fed ex passport auto transport
 

Service at FedEx has gotten spotty lately - and I asked the last driver why. According to him, it is because FedEx's car shipping business has grown so fast that they have had to aquire a number of small carriers to keep up with the demand, and several of the aquisitions have been a little suspect. He was a long time car carrier, so I suspect he knew what he was talking about.

Re: fed ex passport auto transport
 

[ QUOTE ]
Fred at Concours is great. I called him first. BJ has everybody scrambling.

[/ QUOTE ]

I tried calling Fred,left two messages no response.Got a quote from Detroit to L.A. VIA FedEx,and one from Reliable,they were 600.00 less than Fedup but two weeks longer to deliver fwiw.