Total brush off here. They just tell me my info is insufficient. God forbid they should over help on what I need to provide to resolve this case.
[ QUOTE ]
Dear Darren,
We have received the tracking information you submitted in reference to the
following complaint:
Complaint Details:
-------------------------
Transaction Date: Nov 30, 2006
Transaction Amount: XXXX USD
Your Transaction ID: XXXXXX
Buyer's Transaction ID: XXXXXX
Case Number: XXXXXX
Buyer's Name: XXXXXX
Buyer's Email: XXXXXX
-------------------------
Tracking Company: USPS
Tracking Number: XXXXXXX
The information you supplied is insufficient for us to track the shipment
of the merchandise. As a result, we are unable to grant your claim appeal
at this time.
If you have any further questions, please feel free to contact us again.
Sincerely,
Shawn
[/ QUOTE ]