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How can they take your claim free discount away when you didn't turn in a claim!!!!
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A few years ago I called my broker asking about coverage on a monster-size tree that had fallen over in my yard.. Their response was no coverage for trees themselves, only for things they may hit when falling..
So simple enough, out came the trusty Pioneer and I got rid of it myself..
A year later I noticed my claims free discount was gone and when asked was told any inquiry is noted and considered pending and a claim yet possible...so goodbye claims free discount!.
Simple enough again...gonzo w/ these guys and onto a new group!.
~ Pete