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I sold Chuck(427King) an air cleaner years back. He did not think it was as I described it and sent it back. He found a new box for the air cleaner and it came back to me packed much better that I had packed it. I thought I had it packed pretty darn well. Chuck took the extra effort to make sure I got the air cleaner back as delivered. Just my experience.
Jason
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Jason - you return parts for the big players but you forget all about the small guy? You screwed my brother over so damn bad with a Hurst shifter boot. The thing went for top dollar and you wouldn't even entertain a refund, not even if he ate the money to ship it back. My brother is a member here, paid at that, and even if we thought the description did not match the item it did not seem to matter...
I don't want to step on anyone's toes here, especially since I'm sticking my neck out, but let these guys settle their issues privately.
Like Chuck (427king) said, enough of the outside commentary.
-Dan