Lemon Law help

**SamLBInj** · #1 06-07-2005, 11:36 PM

If anyone can help it would be appreciated!
Here is the deal, Got a 2003 GMC 4500 Grain body dump with deisel onion, has 11,000 miles on her. Has been in the shop 4 times to repair the injectors, when she had 4,500 miles they brought in a specialist to repair the injectors, took him 5 weeks to do this, now last week she goes down again, they replace all the wiring harnessess and still dont run, Now they are looking at the injectors again and are waiting for another specialist. Meanwhile were out a truck and have only had use of it for 13 months of the 24 we have owned this. Is there a lemon law for medium duty trucks in NJ? Or does somebody got a secret batphone type phone number I can call?

TDW · #2 06-07-2005, 11:57 PM

Sam...Was the truck built in Flint Michigan? If so, I can get you a direct phone number to the Plant Manager at Truck and Bus.

bad1racing · #3 06-08-2005, 12:29 AM

Sam,Don't quote me on this,but I think "lemon law" had to be 7 times for the same problem within XXX amount of time.Did you call customer assistance in the back of the owners manual?Might try that if you haven't.You also might try to get a buy back.But they will try to depreciate the crap out of it.Alot of times if you get the office involved with the problem it usually gets handled.Remember you are the customer.Hope something in here helps.
Kendall

TDW · #4 06-08-2005, 12:38 AM

Sam...The wife made a few phone calls for me. She will have the name and number of the Area Regional Manager in the morning. He is the person that handles all the truck buy backs. I think he can do something for you.

**Lynn** · #5 06-08-2005, 12:55 AM

Try Tony's suggestion first. Lemon Laws vary by state. According to the link below, NJ has the second best Lemon Law in the nation. Don't know if it applies to medium duty trucks.

http://www.lemonlaw.com/nj-lemon-law-ranking.html

Lynn

BTW, what is a diesel "onion"? I bet that smells.

TDW · #6 06-08-2005, 05:05 PM

Sam...You have a PM with a name and number to call. Good luck.

**SamLBInj** · #7 06-08-2005, 05:29 PM

Thanks everyone, Ill let you know how I make out..

Pantera · #8 06-08-2005, 08:26 PM

One thing that you should do right away it to write a letter to GM home office and the district manager and the dealer that sold it to you detailing the problems you are having.

Actually you should learn to do this after the second time you have a problem and I would have when they had my vehicle tied up for more than a week.

For what it is worth, this is the good advice that my attorney advised me to do anytime I start to have a problem with anyone. His thought is that it makes good evidence just in case you should have to go to court to try to settle something. It also causes them to have to deal with it and not put it off thinking you will go away or forget about it. If you write a letter then they have to reply and you just never know what might get done that might have been passed over with just a phone call.

As he is always telling me. "At least you have some proof to show a judge and jury that you have been damaged and you asked them nicely to help you get it fixed and they did nothing" (ALways ask nice the first time) He says it sure makes his arguments easy in court when he has a letter to backup your complaint.

BTY: I had him hand me my hat in a small claims case 15 years ago because I didn't have the proper cause in my contract. The next time I needed a lawyer I called him and we have never lost one since I started to listen to him.

Pantera

Stuart Adams · #9 06-08-2005, 08:42 PM

Sam, sorry to hear the problems your having. Hope you get it resolved soon.

**BillD** · #10 06-10-2005, 02:42 PM

I have had 2 new vehicles replaced under Conecticut's Lemon law. It is simple once you meet your state's requirements. Read your state law and figure out what the law states, usually total days in the shop or number of attempts to fix the same problem. If you meet the state's requirement just document this fact with your repair receipts and then request the the dealer to contact the mfg's rep and say you want a new car or you are going to file a claim through the appropriate state agency. The mfg should immediately comply as they want to keep the buybacks quiet. If the state gets involved it becomes reported and part of public record. If the mfg agrees to buy it back (without being forced to by the state) there really is no public record. The car is bought back or replaced with a new vehicle, the title is tagged as a lemon or mfg buyback, the car is auctioned off and it doesn't show up in any statistics. Hope this is helpful.

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