Quote:
Originally Posted by Crush
Like many on this site I have had a few Harleys, currently have one left. I was going to purchase a new one about a year and a half a go and visited a few dealerships. I found the culture of sales tactics, border line arrogance was less than desirable. Now I can negotiate with the best of them but these guys left me feeling like my business doesn’t matter, take it or leave it .The days of standing in line virtually for an HD are long gone and I suspect their market segment will continue to shrink.
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Almost like the company decided to tell its core buyers, hey we do not want your business any longer. Not bright if you are going to stay in business and keep paychecks coming to folks who work for the company.
Part of the recent plan to re invent HD? "We hate our legacy customer" Makes you wonder.