I guess I'm overdue to get a jerk to deal with....

[Allen]

..... after an exceptionally long spell of great people to deal with on Ebay, I must've been overdue to get a jerk.

Sorry but I feel a vent coming on.....

I had an auction for a defroster duct that I know fits a 69 Camaro and 68-79 Nova. I mentioned that it may fit a 67-68 Camaro because I didn't know any better at the time. However, I did include the part number and a picture. This way, someone could check if they needed to.

Some guy from the Brentwood, CA area buys it, and then complains that it won't fit his '68 Camaro and now he'll have to repair his original part (that he apparently didn't compare to mine regarding the appearance or part number before buying it).

He sent a note expressing his unhappiness and the terrible inconvenience and demaned a refund or to trade for something else. I promptly provided a refund with the expectation of getting the part back. It seemed simple and fair enough.

After ignoring emails for a few days, he now he needs to 'make a decision on whether he will be sending it back or trading it or reselling it to make a profit'.

Basically, this guy has the part AND his money and is preceeding to be difficult about it. We're not talking huge dollars (~ $50), but it's important to me, and it seems to be thievery to keep both the part and money.

I have no recourse on the feedback system because I always leave a positive for people as soon as they pay. They've done their part by paying, so it only seems fair. He paid, he got a positive. He was unhappy, I gave a no-questions-asked refund and said send it back. Now he's being a jerk about it.

Are there any good words of advice out there?

Thanks for listening.

Allen