Check this out - '68 Camaro buying experience

[PeteLeathersac]

If the video is by the purchaser after the car arrived, what specifically was supplied by the seller as representation of vehicle condition <span style="text-decoration: underline">before</span> the deal was made?.

[img]<<GRAEMLIN_URL>>/dunno.gif[/img]
~ Pete

[SS427]

I am not sure what all was shown or discussed but a webpage was shown in the video though blurred due to copywrite laws per the video poster. I do not know if he received more information or photos than that or not. It did sound like there was a lot of ongoing discussion made between the two parties for sometime before the purchase however.

[al8apex]

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: PeteLeathersac</div><div class="ubbcode-body">The seller's statement lost me at <span style="font-style: italic">&quot;...As he said himself in the video these things would not have been found
in a normal inspection...&quot;..</span> as even if there's video of the Icelandic lad saying that it doesn't instantly release the seller from all responsibility!.

<span style="font-size: 11pt"><span style="font-weight: bold">Being the seller's business speciality is specifically dealing w/ cars like this on a regular basis you'd have to consider they were well aware of exactly what they had on their hands but even more importantly how they then chose to represent i</span>t!.</span>

I'd look for examples of contradiction between specific concerns that exist w/ the actual car itself and how these were individually represented to this buyer from afar?.


[img]<<GRAEMLIN_URL>>/scholar.gif[/img]
~ Pete

</div></div>

well put

[al8apex]

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: kwhizz</div><div class="ubbcode-body"> I've been following this on Yellow Bullet and E-mailed the place telling them about the great advertising they are getting....here is the response I got.........


We did offer to buy the car back from the guy but he demanded $4000 instead.
We didn't want him to keep the car if he wasn't happy with it. We would have
rather bought the car back and sent it out to be repaired at our expense.
From the time he first contacted us and sent us pix of the car, he already
had the car completely dismantled. He clearly chose to dismantle the car and
repair it himself.
How many classic car dealers would offer to buy a car back when we don't
have to do so.
If I bought a car sight unseen and it showed up, I would thoroughly look it
over before I would start dismantling it.
If I wasn't satisfied with what I had seen, I would request to return it
immediately. I would expect to pay for shipping if I didn't go see the car
or have it inspected.
We strongly encourage customers to come and see the car or have it
inspected.
In this case he chose not to do so and is <span style="font-size: 14pt"><span style="font-weight: bold">blaming us for misrepresenting the
c</span>ar.</span> As he said himself in the video these things would not have been found
in a normal inspection. Which is what we do when we buy them. We are not a
service center, we're a showroom only dealer with a detail dept. Now that
you've heard from both sides, use your best judgment.

Thank You.



</div></div>

He probably demanded $4k to cover his shipping costs ...

the response from the shyster dealer is what one would expect from someone like them ... disgusting

it is obvious from the statements made that they DID misrepresent the car and that the bondo coated frame rails and all the freshly sprayed undercoating on all the problem areas ... way too much to pretend you have no knowledge of

Dealers like them give all the others the bad rap that only some deserve

[resto4u]

Back in the day you could get away with this poor behavior. They must have forgot about a thing called the worldwide web. The world is wired and connected, just as easy as talking to your neighbor. Some people just don't understand what it means to have customer service in your business model.

[Xplantdad]

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: resto4u</div><div class="ubbcode-body">Back in the day you could get away with this poor behavior. They must have forgot about a thing called the worldwide web. The world is wired and connected, just as easy as talking to your neighbor. Some people just don't understand what it means to have customer service in your business model. </div></div>


Roger that, Roger!

[SS427]

Customer service was driven into my head back when I managed a string of hardware stores and I have never forgotten what I learned. Take care of your customers and they will be back with their friends. Screw your customers and you will never see 100 of their friends either!

[Tracker1]

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: al8apex</div><div class="ubbcode-body">I wonder how many people have emailed or called that shyster dealer? </div></div>

I did. Saw it over on moparts.com. Asked him if 4k was worth the amount of business he was going to lose. Guy's name was Gary Hankinson?

he e-mailed back an hour later with two words: &quot;point taken&quot;
So I don't think I was the only person that tugged his chain.

Looks like he's had a &quot;change of heart&quot; according to yellow bullet site.

[al8apex]

hopefully this is a lesson he will carry forward, not some attempt to put a bandage on an even bigger problem he has ...