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  #11  
Old 08-09-2019, 10:21 PM
COPO COPO is offline
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Quote:
Originally Posted by x77-69z28 View Post
Bob Sellers is the guy I dealt with. he was great.
Thanks, will reach out and hopefully receive a satisfactory result. Waiting a month to pick-up a car from a major city seems insane and should have been mentioned upfront before booking.
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  #12  
Old 08-09-2019, 11:39 PM
napa68 napa68 is offline
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I myself have had mixed results. About 10 years ago, they picked up a car for me in southern Californa. After the car was picked up, it took 3 weeks to arrive. I used them to ship 2 cars back and forth to MCACN, and they were fantastic! In the last few months I was looking to have 3 cars shipped from SE Wisconsin to NC Wisconsin. I was told not interested.
Certainly, Reliable is a huge organization that is probably a logistic nightmare. I just was rather disappointed in my last experience.
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  #13  
Old 08-11-2019, 06:07 PM
Charley Lillard Charley Lillard is offline
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Most big companies are swamped with the Pebble Beach-Monterey week auctions coming up.
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  #14  
Old 08-12-2019, 06:31 AM
COPO COPO is offline
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Quote:
Originally Posted by Charley Lillard View Post
Most big companies are swamped with the Pebble Beach-Monterey week auctions coming up.
Got a reply from Bob Sellers and he explained the situation and offered a full refund if I was able to find someone who was able to provide a quicker shipment. He said they had 100 trucks tied up with the various Monterey events.

I really appreciated his response and just wished the original person I was dealing with would have provided an explanation of the situation.

Many thanks to Bob for understanding the importance of good customer service.
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