Urgent: Anyone with higher contacts with FedEx?

[VintageMusclecar]

I have a pretty bad issue going w/ FedEx right now and I'm getting a serious run-around with the claims department. Does anyone have contact with an "upper-up" @ FedEx who might be able to help me?

Please PM or email, don't post any info in this thread.

Eric

[69LM1]

Good luck with that..... [img]<<GRAEMLIN_URL>>/frown.gif[/img]

Hope it works out for you but I have neer had any luck with claims,

RichPern

[SS427]

Nor have I! They smashed one of Jeff Murphy's signs that came here for display and it did not matter how many people I talked to or how many threats I made they never paid a dime and I talked to a LOT of people! I no longer use them and was very happy with them prior to this incident but when a company will not take any responsibility than I am done.

[Fast67VelleN2O]

FedEx damaged a set of 289 HIPO heads I shipped out. It took 6 months of calls and threats and they would only pay half of what they were insured for (they were insured for 2k). They &quot;lost&quot; the heads somewhere to boot on the return shipment back to me! I've used UPS ever since and have yet to need to file a claim with them yet.

[VintageMusclecar]

Looks like FedEx is about to lose two accounts over this one...mine, which I've had for going on 5 years now, and my customers who's had an account with them for <span style="font-weight: bold">30 years</span>.

[budnate]

hopefully it works out, fyi- neither Co. pays out, brown truck got me on a tunnel ram years ago.

[Tracker1]

I never had a problem with fed ex UNTIL November. They lost the original window sticker, POP, all maintenance records since new and dealership warranty booklet for the pepper green '70 Judge I sold to a guy in B.C. They were ready to call it lost, but I asked for manager after manager and explained the magnitude of what they had done. It took them an entire week to find it in a bag that got left behind at a depot in Ontario. It was a very tense week for me and the new owner of the Judge. Will not use them again. Claims are BS - waste of time. Good Luck.

[njsteve]

When the Mecum pople asked me to send them the original docs for the Charger so they could place them in their safe pending the auction, I laughed and said I would hand deliver them along with the car in May. There is no way I could ever trust anyone with shipping something that is irreplaceable.

[ORIGLS6]

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: njsteve</div><div class="ubbcode-body"> There is no way I could ever trust anyone with shipping something that is irreplaceable. </div></div>

Words to live by! [img]<<GRAEMLIN_URL>>/scholar.gif[/img]

[VintageMusclecar]

Has anyone tried taking something like this to small claims court?

Even if it didn't pay out monetarily, I certainly wouldn't mind returning the inconvenience...