Midwest regional manager for GM, phone #??

[notstock71]

Does anyone know the phone number or a number to someone at Chevrolet who can help me out with a problem? I bought a new 08 Silverado Crew Cab on New Years Eve. I paid for the protection plan (paint, Scotch Guard, rustproof and undercoating). I had the plan done a few weeks ago at the dealers contracted company. It was a week later before the streets cleared up and I washed the truck real good. I got underneath and found maybe 1/2 the undercarriage was undercoated and it was falling off already. I check more and pulled the body plugs, no rustproof. I started dripping water on the interior and it soaks right in, no Scotch Guard.

I went to the dealer and made my feelings known. They call the manager to come to the dealer and I showed him what was going on. I tell everyone involved I do not want the truck to go back to them, I want to go to Ming. They basically beg for a second chance to redo it. Against my better judgement I let them. They redid it a few days ago and I just got time to go over it.

There is no rustproofing in the tailgate. There is a few globs in the front of the hood to give the appearance it is done. I pull the plugs in the doors and rockers. Same thing. They sprayed right in a few holes but looking down the rockers with a pen light it is very clear they are still not done. The undercoating is falling off again and they didn't even retouch where it fell of the first time.

I realize I can go back to the dealer again but with the excuses that were attempted by the manager of the company that did the plan and the dealers excuses I am fed up. I think what burns me the most is I paid for a service and it wasn't done, they said it was, but it wasn't. I'm not the smartest guy but this seems like pretty clear cut fraud. Then to top it off I go back and specifically tell them what I expect (I did this work for six years) and they still try and half ass it.

I apologize for a very long rant but I wanted to try and clearly explain what happened and why I want a regional managers number. The dealer is saying no, they already paid this guy to do the work so it has to go to him. All I want, as I did the first time I took it back, is to have the truck go to a reputable company for the work.

Can anyone help me out???
Thank you in advance.
Lewis